Refund policy
Last Updated: May 09, 2026
We offer a 30-day return policy. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items:
- Final sale and clearance items.
- Gift cards.
- Opened products sold as factory sealed unless defective.
Damaged or Incorrect Items:
Please contact us within 7 days of delivery with photos and order details.
Refunds:
Approved refunds are issued to the original payment method within 5-10 business days after the returned item is inspected.
Return Shipping:
Unless the return is due to our error, customers are responsible for return shipping costs.
Authenticity Guarantee:
All products sold by Franju Spirit LLC are guaranteed to be 100% authentic.